Moving Guidance Finds Movers to Match Customers’ Needs
Online service provider screens companies, tailors customer experience
Moving can be a strain whether it’s a home or a business. Moving Guidance helps take the guesswork out of what moving company to hire by doing the research for customers, letting them focus on preparing for the move.
Moving Guidance is an online service provider that connects customers with moving companies who can provide services tailored to their needs. The company’s team members evaluate what unique needs customers have and connects them with moving companies that best fit their requirements.
Christina Holmes founded the company with her husband Joel because they understand there is no cookie cutter approach to moving. They also know from moving themselves the need to make the move as stress-free and simple as possible.
“Our overall aim for our business was to provide a resource to help guide clients through the frustrating path of relocating,” Holmes said. “Regardless of whether you are moving 10 miles across town or to a whole new state, you need a company that does more than just shift a few boxes.”
Holmes’ background in customer care and her own experience with moving drive her and her husband to screen companies carefully. They make sure companies they add to their database are both professional and exemplify the same belief in providing quality customer service as they do.
The online service provider takes customers’ details and uses those details to match them with the company that has the right skills, saving them time to prepare for the move.
Customers must notify team members of specific needs including if they need help packing, if it is a local or an out-of-state move, or if they also need to transport a vehicle. Another consideration is if there is art or fine furniture to move that may take specific skills, experience and expertise.
Team members use that information to suggest the right moving companies and provide as accurate of an estimate as they can.
Holmes and her team understand moving isn’t an easy task. Team members also give advice on topics like how to pack belongings and how to make sure the mover carries adequate insurance to cover items like fine art and furniture.
“Many moving companies forget that moving your home or business is not something you do every day,” she said. “While these professionals may see hundreds of moves each week, for many of us it is a special event and that inevitably brings some concerns.”
House hunting has become increasingly digital. A National Association of Realtors joint survey with Google shows nine in 10 home buyers rely on the internet as one of their primary ways to do research. About half go online as their first step in the process.
People furnishing new homes also rely heavily online, choosing venues like Amazon.com, Wayfair and IKEA.
Moving Guidance offers another online convenience for people preparing to move. That gives them time to pack and prepare to move into their perfect home while leaving the homework up to someone else.
For more information on Moving Guidance, contact the online service provider at http://www.movinguidance.com or call 855-559-0645.
Company: Moving Guidance